Case 3
Shivani currently completed her Sixth yr with Intex Services Corporation. In her position as purchaser support executive, she constantly received excessive performance reviews until recently. Indeed, her most latest evaluation, completed three weeks ago, rated her as "less than satisfactory." Her supervisor, Shruti, puzzled why this previously sturdy employee had fallen so quickly. Shruti had simply returned from a assembly with her boss, Ankita, when again the concern of Shivani came up. Ankita advised that Shruti look thru Shivani's past work files to try to discover some clues about what happened and what they ought to do now. Shruti closed the door to her office, sat at her desk, and pulled Shivani's personnel folder from her desk drawer. As she flipped through the substances in the folder, Shivani's story came into higher focus: About six months ago, around Christmas time, Shivani commenced taking longer lunch breaks. Given the cramped quarters in which Shru...


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